Posted on: 6 May 2015
Auto repair shops have been functioning without the use of computers or software for a long time, but this dynamic is changing. More and more shops are starting to use software programs as a part of their day-to-day operations, and if you haven't yet made this change in your own shop, then you are really missing out on a lot of potential benefits. These are some of the many reasons to implement software in your auto repair shop, even if you are used to doing things the old-fashioned way.
1. Keep Track of Customer Information
With so much competition out there, it is important to stay in constant contact with your customer base to help ensure repeated visits. If you have the right software program, you can easily keep track of customer information. Then, you can add customers to your email list, snail mail list and more, and you can even easily export their information to save time when sending out materials.
2. Maintain an Inventory
In the past, you had to stop what you were doing and head to the back of the shop to ensure that you had the right oil and parts for different types of jobs. With a good software program, however, you can keep track of inventory. Not only will this make it easier for you to inform customers, but it can also streamline the process of ordering parts and supplies.
3. Keep Maintenance Records
Nowadays, customers want access to their maintenance records for a myriad of reasons. They might wish to keep this information on hand in case they need to use their warranty, for example, or they might want to remember which parts were used on their cars when certain maintenance and repairs were done. With a software program that is designed for use in an auto repair shop, it becomes a breeze to maintain these maintenance records for your customers. Then, you can pull them up and send them out via email, or print them, with just a few clicks of your mouse.
As you can see, there are quite a few reasons why your auto repair shop can benefit from having a handy software program in use, no matter how large or small your operation might be. If you want to take advantage of these benefits and so many more, now is the time to invest in a software program like Dynamics AX.Share